Frequently Asked Questions

A few things you might be wondering. Beautifully answered.

About The Cheeky Edit

What is The Cheeky Edit?
We curate gifts, self-care, stationery, and little luxuries for birthdays, bad days, big wins, and everything worth acknowledging in between. Beautifully chosen. Occasionally inappropriate.

Orders

How do I know my order went through?
You’ll receive an order confirmation email after checkout. If it doesn’t arrive, check your spam folder, then contact us if you still need help.

Can I change or cancel my order?
Contact us as soon as possible with your order number and requested change. We’ll do our best to help, but changes and cancellations aren’t guaranteed once processing begins.

I entered the wrong shipping address. What should I do?
Contact us promptly with your order number and correct address. Once an order ships, we may be unable to change its destination.

Shipping

Where do you ship?
We currently ship within the United States. Available shipping options and destination restrictions are shown at checkout.

When will my order arrive?
Orders typically take 1–3 business days to process, followed by an estimated 3–7 business days for standard delivery. Business days exclude weekends and holidays. Delivery estimates are not guaranteed.

Preorders, personalized items, and busy periods may require additional time. Check the product page for any special timing.

How much does shipping cost?
Shipping charges are calculated and displayed at checkout before you complete your purchase.

How do I track my order?
We’ll email your tracking information when your order ships. Allow up to 48 hours for tracking updates to appear.

What if my package is delayed or marked delivered but missing?
Check your tracking details, delivery area, and with household members or your building’s office. If it’s still missing, contact us with your order number so we can help investigate.

Gifting

Can I send a gift directly to someone?
Yes. Enter the recipient’s address as the shipping address and your own information as the billing address. Double-check the delivery details before placing your order.

Do you offer gift wrapping or gift messages?
Any available gift wrapping or message options will be shown on the product page or during checkout. Only packaging specifically listed as included comes with your purchase.

Can you guarantee delivery for a special occasion?
We can’t guarantee a particular arrival date. Please allow time for both processing and shipping, plus a little extra during holidays or busy periods.

Product Details

Where can I find sizes, materials, and care instructions?
Check the product description for available dimensions, materials, contents, and care details. If something you need to know is missing, contact us before ordering.

Does everything in the product photo come with my purchase?
The product description lists what’s included. Styling props, gift boxes, ribbon, and other accessories are only included when expressly stated.

Will the color look exactly like the photo?
We aim to show products accurately, but colors may appear slightly different depending on your screen and lighting. Some products may also have natural variations.

Are all your products suitable for every recipient?
Some stationery and gifts feature cheeky wording or adult humor. Review the product images and descriptions to make sure your choice suits the recipient and occasion.

Returns

Can I return an item?
You may request a return within 30 days of delivery. Items must be unused, in their original condition and packaging, with tags attached where applicable. Proof of purchase is required.

Contact us before sending anything back so we can provide approval and return instructions.

Are any items nonreturnable?
Personalized or custom items, gift cards, final-sale items, and opened or used bath, body, and personal-care products aren’t eligible for change-of-mind returns. This does not affect your rights if an item is faulty, damaged, or incorrect.

Who pays for return shipping?
Customers cover return shipping for change-of-mind returns. If an item arrives damaged, defective, or incorrect, we’ll cover any required return shipping. We don’t charge a restocking fee.

What if my order arrives damaged or incorrect?
Contact us promptly with your order number and photos of the item and packaging. Keep the packaging while we help arrange an appropriate replacement or refund.

When will I receive my refund?
After we receive and inspect your return, we’ll notify you of the decision. Approved refunds are issued to your original payment method within 10 business days. Your payment provider may take additional time to post the credit.

Do you offer exchanges?
For a different item, please request a return and place a new order. See our Return Policy for full details.

Customer Support

How can I contact you?
Contact us through thecheekyedit.store. For order questions, include your order number and a short description of what you need help with. For damaged or incorrect items, include photos if possible.

What information should I avoid sending?
Please don’t send your password or full payment card details. Your order number is the best place to start.